I think there is a business case for Apperio within law firms. They could use this as a tool for their clients to log on and see how matters have progressed, rather than having these tedious email reports and manual extracts. I think the firms we work with have come to realise that we’re not using Apperio to look at their hourly rates or individual narratives each day - we’re looking at the total picture and managing by exception.
Paul Dali
Managing Director of Legal